Privacy Policy

1. Introduction

Welcome to Sudeshm Learn ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Profile photo (optional)
• Role selection (Student or Faculty)
• Password (encrypted)

2.2 Educational Data

As you use our platform, we collect:

• Course enrollments and progress
• Assignment submissions and grades
• Test results and performance metrics
• Attendance records for live classes
• Comments and discussions

2.3 Technical Data

• IP address and browser type
• Device information
• Usage patterns and preferences
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our educational services
• Process course enrollments and manage your learning experience
• Track academic progress and generate performance reports
• Facilitate communication between students and faculty
• Send important notifications about courses and platform updates
• Improve our platform through analytics and user feedback
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Faculty Members: Teachers can access student data for enrolled courses to provide education and assessment
• Service Providers: Third-party services that help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for sensitive data
• Secure authentication with password hashing
• Regular security audits and vulnerability testing
• Access controls and role-based permissions
• Secure data storage with regular backups

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt-out of marketing communications

To exercise these rights, please contact us at privacy@sudeshmlearn.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Educational records may be retained for longer periods to comply with academic requirements. You may request deletion of your data at any time, subject to legal retention requirements.

8. Children's Privacy

Our platform is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@sudeshmlearn.com
• Through the Help Center in your dashboard